Now, we don’t Have got a individual application for Apple people. On the other hand, our cellular Edition can fulfill all your preferences. It operates easily on iPhones and iPads.
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iOS application + Android application + Mobile Internet UI - free of charge cell applications plus the mobile-optimized Net-UI that actually works on any display by way of a cell browser.
You are able to optionally put in place the login page to instantly redirect buyers for your SAML/SSO company when they register and staying redirected back on the helpdesk application. Obtain much more data about login/SSO in this article
You can also add tags to your tickets, working with tags In combination with types to high-quality tune your structure far more. A ticket may even have various tags assigned to it. A very good case in point is usually a "element ask for" tag to simply locate all the continuing function requests.
The moment The difficulty is fixed it could be even further posted to the assistance desk Expertise Foundation, leaving a file of valuable details for long run prospects.
We've built this enjoyable small side project during the days of COVID-19 when Anyone's distant and located by themselves wanting video connectivity tools.
All vital data shared with JITABET, whether it is individual aspects, transaction data, or bank quantities, is shielded below stringent confidentiality. This makes sure no third party access and provides end users the utmost in non-public defense.
Categorizing and Tagging tickets - assign tickets to different types and assign default brokers to classes.
If you have already got an account, you are able to just check in. Here is a straightforward instruction with the Jitabet app login:
As a result, just about every new recruit at our firm undergoes detailed Skilled coaching and internship applications, making certain they produce Extraordinary support to all our clients.
This can be a free of charge, quite basic browser based display screen sharing application among two jitabet folks. Use it to speedily share your monitor having a co-employee remotely.
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A purchaser creates a ticket using the self-provider portal, the Are living-chat widget on your website or by sending an e-mail to your aid mailbox.