Jitbit includes a created-in Knowledge Foundation, report builder and an asset management module that tracks your company's computer systems and network gadgets.
Personalized fields for tickets and belongings, like "shopper selection" or "machines ID" etc. And pre-filled ticket templates
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Automated email/enterprise assignment - the application will detect end users emailing you from your exact same non-absolutely free area title and assign them to exactly the same company (optional)
Make sure to Test our quick 5 minutes introduction video in this article that promptly walks you through all the basic features of our ticket administration process.
Macros at your fingertips Assign your mouse & keyboard macros to hotkeys and run them from any software.
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Assist brokers chargeable for the ticket classification are notified of The brand new difficulty and "choose" or are "assigned to" the ticket.
Strategies Discussion board exactly where consumers can advise new features for your solution, "vote" for attribute-requests and go away their comments
Particularly inexpensive and all options contain free updates inside a person yr and discounted updates Later on.
Irrespective of whether you're a tech aid "agent", an "administrator" or perhaps a "supervisor", the grid effortlessly adjusts on your present desires. Here is the monitor you are gonna be investigating Generally of your workday, so we have literally expended years sharpening it.
In case you have dropped your password, use the "forgot jitabet password" connection under the form, enter your e mail and reset your password.
You can find absolutely nothing very as enjoyable as pinpointing a harmful functionality difficulty and squashing it like a bug. Which is exactly what we did not too long ago at Jitbit, and we are really excited about it.
This is peer 2 peer, the movie stream is not really becoming despatched to our servers, your browser streams the online video directly to the viewer's browser.