We prioritize buyers’ protection and use the SSL encryption during the Jita Bet app to safeguard all sensitive facts.
Imagine acquiring a usual "How do I reset my password?" ticket. As an alternative to typing out a reply, our technique whips up an exact response using your Understanding Base. A neat way to deal with the standard suspects!
iOS app + Android application + Cell Website UI - cost-free cell apps furthermore the cellular-optimized Website-UI that actually works on any monitor through a cell browser.
Jitbit Helpdesk is obtainable both as an "on-premise" Edition that providers put in on their servers plus a "SaaS" alternative that actually works inside the cloud.
You may as well add tags in your tickets, employing tags Besides types to fine tune your layout even more. A ticket can even have several tags assigned to it. A superb illustration is really a "function request" tag to easily locate all the continuing attribute requests.
Asset management - track your property, assign property towards your users and tickets, monitor incident background and rapidly find the asset operator
Jitbit Support Desk can be a enable desk situation tracker developed by Jitbit Software. Jitbit Helpdesk comes with an embeddable Reside-chat widget and dozens of different integrations but its Principal emphasis is e-mail.
Automated email/company assignment - the app will detect consumers emailing you from the exact same non-free of charge area name and assign them to precisely the same firm (optional)
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IT pros require an easy and economical app to aid them accomplish their career. The UI needs to be neat and straightforward so they don't end up getting even more headaches. They have to have a portal to deal with all assistance requests in one location - mobile phone calls, e-mail and World-wide-web-type requests.
We know, "One more aid desk application". We’ll save you a while and indicate The important thing explanation why Jitbit delivers one thing different to The remainder:
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